Introduction
Owen Mere Pte Ltd ("we", "us", or "our") operates the website owenmere.com. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
Data Protection Officer
For questions or concerns regarding personal data, contact our Data Protection Officer:
- Email: hello@owenmere.com
- Phone: +65 6816 1033
- Address: 71 Ayer Rajah Crescent, #06-14, Singapore 139951
Personal Data We Collect
We may collect the following categories of personal data:
- Contact form submissions: name, phone number, email address, and message content submitted through the contact form on our website.
- Technical data: IP address, browser type, operating system, referring URL, pages visited, and timestamps. This data is collected automatically when you visit our website.
- Cookie data: small text files stored on your device that record browsing preferences and session information.
Purpose of Data Collection
Personal data collected through this website is used for the following purposes:
- Responding to enquiries submitted through the contact form.
- Analysing website traffic patterns to maintain and improve site performance.
- Ensuring the security and proper functioning of the website.
- Complying with legal obligations under Singapore law.
Cookies
This website uses cookies for the following purposes:
- Essential cookies: required for the website to function correctly, including session management and cookie consent preferences.
- Analytics cookies: used to collect anonymous data about how visitors use the site, including pages visited and time spent on each page.
You may configure your browser to reject cookies or to alert you when cookies are being sent. Note that some features of the website may not function correctly if cookies are disabled.
Consent
By submitting personal data through our contact form, you consent to the collection, use, and disclosure of that data as described in this policy. For data collected through cookies, consent is obtained through the cookie consent banner displayed upon your first visit to the website.
You may withdraw your consent at any time by contacting us at hello@owenmere.com. Upon withdrawal of consent, we will cease collecting, using, or disclosing your personal data, unless required by law.
Disclosure of Personal Data
We do not sell, rent, or trade personal data to third parties. Personal data may be disclosed in the following circumstances:
- To comply with a legal obligation, court order, or lawful request from a government authority.
- To protect the rights, property, or safety of Owen Mere Pte Ltd, our users, or the public.
- To third-party hosting and analytics providers who process data on our behalf, subject to contractual obligations to protect your data.
Data Retention
Personal data submitted through the contact form is retained for a period of 24 months from the date of submission, after which it is securely deleted. Technical and analytics data is retained in anonymised form and does not identify individual users after processing.
Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure server infrastructure, and restricted access to personal data on a need-to-know basis.
Your Rights Under the PDPA
Under the PDPA, you have the right to:
- Access: request information about the personal data we hold about you and how it has been used or disclosed in the past year.
- Correction: request the correction of any inaccurate or incomplete personal data.
- Withdrawal of consent: withdraw your consent for the collection, use, or disclosure of your personal data.
To exercise any of these rights, contact us at hello@owenmere.com. We will respond to your request within 30 business days.
Transfer of Data Outside Singapore
In the event that personal data is transferred outside of Singapore, we will ensure that the receiving party provides a standard of protection comparable to the protection under the PDPA, as required by the Act.
Changes to This Policy
This Privacy Policy may be updated periodically. The date of the most recent revision is indicated at the top of this page. Continued use of the website after any changes constitutes acceptance of the revised policy.